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REFUND POLICY
Refund Policy - the basics
RETURNS POLICY – ALYVEER
Last Updated: 4/7/2026
At Alyveer, we want you to love every piece you receive.
Return Window
Returns are accepted within 7 days of delivery.
To be eligible:
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Item must be unused
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In original condition and packaging
Non-Returnable Items
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Custom or personalized pieces
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Final sale items
Damaged or Incorrect Orders
If your item arrives damaged or incorrect:
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Contact us within 48 hours of delivery
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Include a photo of the item
We will send a replacement at no additional cost.
Return Process
To start a return, email:
Include:
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Your order number
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Reason for return
If approved, return instructions will be provided.
Return Shipping
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Customers are responsible for return shipping costs
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Original shipping fees are non-refundable
Refunds
Once your return is received and inspected:
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Approved refunds will be issued to your original payment method
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Please allow 5–10 business days for processing
Important Notes
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Items returned without approval may not be accepted
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Alyveer is not responsible for lost return packages
Contact
Email: INFO@ALYVEER.COM
Location: Kent, WA, USA