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REFUND POLICY

Refund Policy - the basics 

RETURNS POLICY – ALYVEER

Last Updated: 4/7/2026

At Alyveer, we want you to love every piece you receive.

Return Window

Returns are accepted within 7 days of delivery.

To be eligible:

  • Item must be unused

  • In original condition and packaging

Non-Returnable Items

  • Custom or personalized pieces

  • Final sale items

Damaged or Incorrect Orders

If your item arrives damaged or incorrect:

  • Contact us within 48 hours of delivery

  • Include a photo of the item

We will send a replacement at no additional cost.

Return Process

To start a return, email:

INFO@ALYVEER.COM

Include:

  • Your order number

  • Reason for return

If approved, return instructions will be provided.

Return Shipping

  • Customers are responsible for return shipping costs

  • Original shipping fees are non-refundable

Refunds

Once your return is received and inspected:

  • Approved refunds will be issued to your original payment method

  • Please allow 5–10 business days for processing

Important Notes

  • Items returned without approval may not be accepted

  • Alyveer is not responsible for lost return packages

Contact

Email: INFO@ALYVEER.COM
Location: Kent, WA, USA

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